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Level of service excellence

Welcome to our Business Partner pages where you will find details of our processes relating to services provided by our business.

Professional Sports Clients

Medical Care Schemes - Working in partnership to deliver
  • Managed care
  • Innovation
  • Tailored benefits
  • Continued development
  • Simplified claims process
  • Cost control
  • Reporting service
Premier League Medical Care Trust

Claims pre-notification for football clubs can be performed by phone, fax, and email or online. For an on-line notification you will need a login to do this.

To obtain a log in ID please email info@healthpartnerseurope.com

To pre-notify online now please follow the link to www.healthpartnerslive.com

ECB Healthcare Trust

Claims pre-notification for ECB playing staff can be by phone, fax or email.

To pre-authorise a claim for ECB NON playing staff you must contact our office on the ECB Healthcare Trust helpline (0870 224 7774) where we will be happy to discuss your claim, proposed treatment and the benefits available.

TASS and National Governing Bodies of UK Sport

Claims pre-authorisation for the TASS medical care scheme can be by phone, fax or email. Please refer to the flowchart for details of the procedure.

New Partnerships

If you are considering or currently developing a new service proposition in respect of medical trusts, consultancy or administration, please review our Consultancy and Services information where you will find details of how we will be able to help make your own service proposition a success.